Order Return Policy

You have 14 days after receiving your order to decide if you want to keep or return your items.

  • To qualify for a refund, all items must be in the same condition in which you received them (New with Tags items must be returned with original tags attached)
  • If an item does not arrive as described, please reach out to the Landa Bazaar support team.
  • Original shipping charge is not refunded when returning items
  • You should have your purchase receipt as proof of purchase if requested
  • Once your return is received and approved, your refund will be processed within 10 working days

Our Promise

If we’ve listed an item incorrectly or there’s a problem with your order/item, we will make it right. Shoot support@landabazaar.com an email with your order ID explaining the situation and we’ll get back to you as soon as possible!

Exchanges

If you would like to exchange your goods for a different style or size, please follow the usual returns procedure and then place a separate order for the replacement item(s) you wish to purchase.

Return Shipping

To return your product, please mail your product to: Landa Bazaar, Office No. 6, First Floor Hamza Trade Center, Liaqat Ali Park, Beadon Road, Lahore 54000

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Customer Service

Our customer service is primarily via email. We will do our best to respond to all customer service issues as quickly as possible, but please allow up to 48 hours for your enquiry to be addressed.

Email: support@landabazaar.com